CARRIAGE TERMS
Welcome to Atystar LLC's Shipping Terms page! We are committed to providing you with an excellent shopping experience, including fast and reliable shipping services. Please read the following information carefully to understand our services and policies regarding shipping.
1. Shipping Coverage
We offer convenient domestic shipping to customers throughout the United States and also support international orders.
2. Domestic Shipping
US Domestic Shipping Time: After your order ships from our warehouse, it will typically arrive within 3-7 business days. Actual delivery times may vary depending on the destination and inventory availability.
Shipping Carriers: We partner with several reputable shipping companies for domestic shipping, including:
UPS (United Parcel Service)
FedEx (Federal Express)
USPS (United States Postal Service)
You will receive an email with tracking information after your order ships, allowing you to track your order status at any time.
3. International Shipping
International Shipping Services: We also welcome international customers and offer various international shipping options. Specific shipping costs and times will vary depending on the destination and chosen shipping method.
Shipping Time: International orders typically take 7-21 business days for delivery, depending on the destination country and local customs processing times.
4. Shipping Costs
Shipping costs will be calculated based on your order value, chosen shipping method, and destination. You will see the relevant costs clearly during checkout and can choose the shipping method that best suits you.
5. Customs and Duties
For international orders, you may be responsible for customs duties or value-added tax (VAT) in the destination country. All additional fees (such as customs clearance fees) will be the responsibility of the customer, and Atystar LLC is not responsible for these fees.
6. Shipping Issues
If you encounter any problems during shipping, such as order delays, loss, or damage, please contact our customer service team immediately. You can contact us through the following methods:
Email: collinking@atystar.com
Phone: 339-345-1271
We will do our best to help you resolve the issue and ensure you have a satisfactory shopping experience.
7. Return Shipping
For returns, customers are responsible for return shipping costs. Please see our return policy for more details.
Thank you for choosing Atystar LLC! If you have any questions about our shipping policy, please feel to contact us. We are happy to assist you. Happy shopping!